Hints and tips:
...“Once people start looking, they have questions,” says Mr Henshaw. Video chat is no more intrusive than a real live shop assistant asking if they can help you, Mr Henshaw says....
...Metalworkers Ane Christensen, Junko Mori, Cathy Miles and Ndidi Ekuba, glass-blowers Stine Jespersen, Kamini Chauhan and Clare Henshaw, textile designers Matthew Harris, Michelle Holden and Julie Cook and...
International Edition