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From Emma Robarts, Member, Savetheparish.com, Buntingford, Hertfordshire, UK
...Focus on what your team member or boss is saying. Take that in. And ask questions. Charles Duhigg, author of Supercommunicators, recommends a technique called “looping for understanding”....
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...The reports provide a robust set of statistics taken from this database that spans 30 years of lending by GEMs members....
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...She advises workers to recognise accomplishments — “not only that of your colleagues, or your team members, but your own; document successes and celebrate them.”...
...You’re doing a vital job on behalf of over 2mn current and future retirees, and managing sums of money so vast it would make Croesus weep with envy....
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