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...Read more Landed or Stranded articles Photographs: Christopher Nunn; Alexander Christopher Fleming; Ian Forsyth/LNP; Oli Scarff/AFP/Getty Images...
...Anne Marie Forsyth, CCA chief executive, takes issue with the idea of a contact centre worker as low-skilled. “There is no typical call-centre worker. You get retired actors, students, doctors.”...
...Forsyth himself could not be a man of many disguises: he has a long, strong and fleshy face and an upmarket Home Counties accent. The two adjoining tables fell silent to listen when he spoke....
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