Hints and tips:
Related Special Reports
...The bank plans to launch a current account for existing customers by the end of the year before broadening the offer to new customers next year....
...Another, for a role in a regional retail team, says it needs someone to “expand the client base, attract new clients; increase the flow of customers” while another indicates a plan to “grow active customer...
...The lenders, which have so far refused to extend the loan without an injection of fresh equity from Thames Water’s owners, are Chinese state-owned Bank of China and Industrial and Commercial Bank of China...
...of customers”....
...India’s central bank has banned Kotak Mahindra Bank from issuing credit cards or taking on new digital and mobile banking customers, marking the regulator’s latest crackdown on the country’s fast-growing...
...The CFPB has previously said it would step up its enforcement of existing laws that prevent banks from charging customers excess fees for basic information about their accounts....
...Jefferies chief executive Rich Handler has sold $65mn of his stock in the Wall Street investment bank to buy a luxury yacht from longtime client Tilman Fertitta....
...Banks currently offer face-to-face services that allow customers to discuss their banking issues with staff on a voluntary basis....
...The letters said the banks had worked towards giving customers a fairer deal and flagged that customers had moved money to higher yielding products in the past year....
...Nationwide is fourth in the Institute of Customer Service UK customer satisfaction index. The banks claim that the fall in complaints is testament to their improved customer service....
...Ministers have committed to raising the minimum notice period that banks must give customers before closing an account from two to three months....
...The bank uses More Telecom services rather like a loyalty programme for its millions of customers, offering discounts on broadband to people taking out a mortgage....
...The bank said net loans at its retail unit decreased by £1.7bn as more customers paid off their mortgage balances early....
...These demand that everyone trying to use a bank’s WiFi network, whether employee or customer, is “constantly checked and validated”....
...Co-op Bank, which has 2.5mn customers and serves more than 90,000 businesses, is backed by US-based investors including Bain Capital Credit and JC Flowers....
...UK Finance added: “If a bank does have to close an account, this only happens after extensive review and investigation, with firms making significant efforts to contact customers to complete due diligence...
...and pays out on deposits — thanks to its wider global customer base....
...By the end of March, the bank had fixed all of the Postbank issues that were directly affecting customers....
...BBVA last week said a takeover of Sabadell would create a combined entity with complementary customer bases and the size needed to cope with future interest rate cuts and the accelerating digitisation of...
...A new unit, Chase Media Solutions, will help brands target the bank’s customers based on their spending history....
...It’s notable that Ocado and digital banks First Direct and Starling are some of the highest-ranked businesses by their customers in the ICS’s UK Customer Satisfaction Index....
...A funny thing happened on the way to the bank. Well, not literally, because no one actually goes to a bank any more since your branch is now a Gail’s. But metaphorically....
...Co-op Bank, which has 2.5mn customers, is backed by US-based investors including Bain Capital Credit and JC Flowers....
...Banks have been able to profit from the higher rate environment by being quick to charge borrowers more on loans but slow to increase what is paid on customers’ deposits. But the wind is changing....
...Bhatia said he was “truly honoured” to be appointed to the bank that he had “long admired because it believes passionately, like I do, in using the power of technology to do the right thing for its customers...
International Edition