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...She advises that customers speak honestly with their stylist about their budget and see if they can recommend an early-career stylist, or ask for advice on services that might be similar but cheaper than...
...Such groups might have the benefit of a trailing wind from policymakers: Labour aims to double the size of the UK’s co-operative and mutual financial services sector, according to its financial services...
...The bank plans to launch a current account for existing customers by the end of the year before broadening the offer to new customers next year....
...Claer Barrett’s interesting survey of the popular perceptions around the collapse in satisfaction levels of UK customer service (“How did it get so bad?”...
...financial services at recruiter Harvey Nash....
...Charlie Dawson, your guest columnist (“Customers come last in bad-service Britain”, Opinion, February 21), correctly draws attention to the negative effects poor customer service has on business productivity...
...A third of customers say they will pay more for better service. Investing in customer service has proven benefits, but I fear it will take a while for the penny to drop....
...Salil Parekh, chief executive of rival Indian IT services company Infosys, said discretionary outlays by customers had been “slow” after it reported flat annual revenue growth last week....
...Legal services AI that can automate data collection and analysis is also much in demand — and legal services providers have been early adopters....
...But when we commissioned a poll to rank the best and worst customer service experiences, it was striking quite how bad things were....
...“I remain extremely bullish on Jefferies and fully committed to helping us continue to build the best independent, global and full-service investment banking firm.”...
...London’s so-called “Super Sewer” is funded by a surcharge on Thames Water customer bills, currently £26 a year per household....
...will continue to receive uninterrupted credit card, internet and mobile banking services....
...Customers would have to service this debt regardless. However the weighted cost of debt is only about 2.5 per cent, so affordable....
...The poor performance had continued since the MPs’ report last year which, at the time, described HMRC’s customer service as “unacceptable”....
...FitzPatrick told the Financial Times that customers were not “spooked” by issues affecting the company, such as the potential redress to customers who did not receive sufficient services, noting that the...
...Pre-tax profits fell 15.3 per cent to £277mn, largely related to its decision in January to withdraw from financial services and offload its core banking business to focus on retail....
...customers....
...The tax authority was admonished in February for what MPs on the Commons public accounts committee called “unacceptable” customer service....
...It is moving away from purely being a marketplace to offering other services such as Vinted Go, a shipping service that has its own lockers for customers to deliver and collect clothes in France....
...Last month, the banking ombudsman, which has jurisdiction over customer service shortcomings, revealed a 44 per cent surge in complaints about debanking from businesses and individuals....
...UK Finance, an industry group representing major banks and financial services firms, estimated that the number of personal purchase scams — involving goods or services that are paid for but not received...
...In March the planemaker delivered 24 jets to customers, compared with 52 the same month a year earlier....
...The company services an area that includes popular swimming beaches at Herne Bay, Whitstable and Brighton....
...The departures have coincided with customers’ continuing to move away from stockpickers for cheaper products that mimic the performance of an index....
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