Hints and tips:
...Chief executive Tim Steiner said last month he does not want “the wrong customers” who respond to promotions but cannot be converted into regular shoppers....
...Stylist’s assistant, Yann Steiner. Special thanks to Lana Petrusevych...
...In an earlier version of this story, Linda Mühlemann was incorrectly referred to as Lisa Muhlemann. This has since been amended....
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