Hints and tips:
...Sang-Hyun Yoo, who resigned from the National Pension Service of Korea earlier this year, has been appointed adviser at Kim & Chang, a Korean law firm....
...Barlow and C. Møller, A Complaint is a Gift – Using Customer Feedback as a Strategic Tool, Berrett-Koehler, 1996 ■ K.A. Gilson and D.K....
International Edition