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...“Healing is absolutely essential,” said Laura Empson, a professor specialising in the management of professional service firms at the University of London’s Bayes Business School....
...They are not looking for convenience necessarily”, said Laura Empson, a professor at Bayes Business School in London....
...But Bayes Business School’s Empson, who was a non-executive at KPMG UK from 2013 to 2016, cautions not to expect too much....
...Laura Empson, professor of management at Bayes Business School, told me recently that senior executives in professional service firms said they were baffled by younger staff’s priorities....
...Another oddity of this cycle, says Laura Empson, professor in the management of professional services firms, is that the shortage of bodies in the post-lockdown booms kept some advisers doing junior work...
...That does not mean that the firm will be unable to coalesce around a new leader, Empson said....
...“We are at the tipping point of how financial services work is formed and delivered,” suggests Empson....
...Laura Empson Professor in the Management of Professional Service Firms Bayes Business School (formerly Cass), University of London, London EC1, UK...
Professional firms have long demanded that staff work across teams, time zones and clients’ premises
...Yet the pandemic has shifted employers’ attitudes to sickness, according to Laura Empson, professor in the management of professional service firms at Bayes Business School, City, University of London....
...Research from Bayes Business School professor Laura Empson found that law firm recruits are often insecure overachievers with a propensity for long hours....
...andrew.hill@ft.com Twitter: @andrewtghill Letter in response to this article: Where two leaders can be better than one / From Laura Empson, Professor in the Management of Professional Service Firms,...
...I’m assuming over the next 12 months the dust will settle and everyone’s options and lack of options will become clearer,” says Empson....
...But “for the profitability [of the firm] to make sense, you need the right number of people at each level for the kind of work that they’re selling”, says Laura Empson, academic and author of Leading Professionals...
...Laura Empson, a management professor at Cass Business School, shone a light on this in her 2017 book, Leading Professionals....
...Whichever candidate triumphs, they will need to listen seriously to the concerns of alumni, clients and policymakers and make clear that he plans meaningful cultural reforms, Empson says....
...Laura Empson, director of the Centre for Professional Service Firms at City’s Business School, University of London, is troubled by what the pandemic has taught us about flexibility....
...Interviewed for a recent podcast by Laura Empson of City University and David Morley, former senior partner at law firm Allen & Overy, he pointed out that “if you used power in a partnership, you would fail...
...Laura Empson of City University’s business school, who studies professional services firms, warns consultants against assuming that techniques that worked for them during lockdown can also be applied wholesale...
...Empson was previously head of European, Middle Eastern and African capital markets at BlackRock. Toney was a partner at Park Square Capital....
...The corollary is that companies with weak cultures, which have so far merely “muddled through” the crisis, in Prof Empson’s phrase, could fall apart....
...It is another way of saying that liberal white man knows best,” Prof Empson says....
...Laura Empson, professor at City Business School, has a different theory: that McKinsey’s success has led to “organisational narcissism”....
...Prof Empson studied one crisis-hit law firm where the two leading partners had to ask 15 per cent of the partnership to leave or scale back their equity share....
...That can lead to infighting and jealousy, according to Laura Empson of Cass Business School, author of Leading Professionals, a book about how to manage such firms....
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